privacy policy

high peak bookstore & cafe

Our contact details 

Name: Louisa McPhie Address: Ashbourne Road, Buxton, SK17 9PY Phone Number: 0129871017 e-mail: brierlowbarbookstore@gmail.com

The type of personal information we collect 

We currently collect and process the following information:Personal identifiers, contacts and characteristics We collect information about you in the following ways:When you place an order (by phone, email or in person)When you make an enquiry via email or through our websiteWhen you sign up for our newsletter When you book a tableWhen suppliers email/telephone us using their own personal email accounts/telephone numbers

Orders

When placing orders for our customers we use the following personal information:Name and address: Used to fulfil your order. Email and phone number: To keep you updated with developments of your order.

Enquiries

When making an enquiry we use the following personal information: Telephone number and/or email address to answer the query.

Newsletter

We use your email address to contact you about our newsletter and any offers or points of interest. 

When you book a table

We use your name and telephone number. 

Supplier personal contact details

When contacting suppliers we occasionally use the following personal information:Telephone number and/or email address to discuss our account/ delivery times etc.

Information is only kept while the relationship is ongoing.
We do not save any credit/debit card details and none of your details are used for any other reasons than the above.
We will not share this information with any other organisations or individuals.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting Louisa McPhie at the above address or email. 

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you.
Please contact us at brierlowbarbookstore@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at brierlowbarbookstore@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113ICO
website: https://www.ico.org.uk